In addition to the legal right of withdrawal, FORMULATWOIT S.L. offers a 7-day return period when products are reviewed via phone or WhatsApp video and confirmed to be new, unused and in their original packaging.
If you are not satisfied with your purchase, you may return the product within 7 days of receipt.
Shipping and other charges for any type of return shall be borne by the buyer.
Product condition: To be eligible for a return, the product must be in the same condition as when shipped — this means new, unused, complete and in its original packaging.
Refunds: If the product is returned within the extended return period and arrives in new condition, the full product price will be refunded. Shipping costs paid at purchase will not be refunded.
Return process: To initiate a return, contact our customer service team via WhatsApp at +34 660 709 968. We will provide all necessary instructions.